by Kent Hutchison
Let us get straight to the point. Why should organizations (for-profit and non-profit) invest in leadership and management training? Here are ten modest reasons:
- Employee engagement is critical to improving workplace relationships. When you invest in the development of leaders and leadership within your organization, managers develop awareness about their workplace behavior, and how it impacts employee engagement and performance.
- Engaged employees are safe workers. Engaged employees are more productive and usually more profitable. Disengaged employees are frustrated and more disruptive.
- There is an assumption that everyone knows how to manage and lead. This is similar to a teenager who’s never driven before being given keys to the car and told: “Drive.” Learning to lead (or manage) on-the-fly is counterproductive.
- The fundamentals of sound leadership – using communication to build relationships so trust can be developed to create high-performance teams is not rocket Learning and mastering these fundamentals is easier than rocket science – that is why organizations must invest in developing their managers (and leadership bench) now.
- Your young managers of today will become your leaders of tomorrow. If your organization is going out and hiring leaders instead of developing your own, you have to ask: Why?
- Many organizations invest heavily in developing at the top but less at the first-line manager or employee level, where it may well be more needed and could have higher
- Consistency is a good thing. However, in many organizations, individual managers are often hit and miss throughout the organization. There are rising stars, the middle stars, and the falling stars that can cause damage to the organization without training and development. Consistency in behavior for an organization’s managers is a good thing. Investing in manager/leader development brings this high-performance
- High performing respected and well-trained leaders raise the confidence level of employees, and enhanced morale boost employee retention. How much can you save if you improved your employee turnover? Developing managers/leaders help your employee retention.
- Developing your front-line leaders is also excellent litigation protection. As a follow-up to the previous point, it is even more expensive to deal with employee lawsuits; along with the resulting bad public relations.
Let us return to number 1. Employee engagement is too critical not to emphasize. In the long-run, relationships are built with on-going communication and dialog. Stronger relations among employees and leaders leads to a trusting work environment which creates a safe, productive and profitable workplace.